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"We have had the most wonderful experience, having been driven to the doctor’s office today by your volunteer."

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Volunteer Assisted Transportation

Volunteer Assisted Transportation provides rides for seniors and persons with disabilities who need assistance to travel safely, by:

  • Providing rides using agency-owned hybrid sedans and wheelchair-accessible minivans.
  • Training volunteer drivers to provide (nonmedical) door-THROUGH-door transportation to those who need help.

Where the Program Goes

  • Doctor appointments
  • Grocery shopping
  • Prescription pickup
  • Other important appointments
  • Social and recreational trips
  • Anywhere in Knox County
  • Out-of-county trips on a case-by-case basis

Ride Fares

  • $3.00 one way (in Knox County)
  • $6.00 roundtrip (multiple stops permitted)
  • Out-of-county fares vary
  • Sliding-scale fares available based on need

Service Availability

Transportation is dependent on the availability of a volunteer driver and vehicle on the day and time that the rider needs it. Anytime the program staff are able to match a volunteer driver and vehicle with a rider’s request, the ride will be provided. Transportation is not limited to “regular” business hours.

How to Apply

  • Contact Volunteer Assisted Transportation at (865) 673-5001
  • Complete a rider application
  • Eligibility will be determined based on an individual assessment
  • Once determined eligible, riders may call the program to place ride requests and receive services.

Volunteer Drivers Needed!

Volunteers use Agency-owned vehicles (and gas) to assist people who might otherwise not be able to leave their homes.

Driver training includes

  • CPR and first-aid certification
  • AAA’s Driver Improvement Program
  • Passenger assistance techniques
  • Vehicle orientation

Volunteer Benefits

  • Drive a hybrid car
  • Discounted AAA membership
  • Sharpen your driving skills
  • Help a person in need

Mission Statement

CAC’s Office on Aging Volunteer Assisted Transportation is a nonprofit volunteer-driven program dedicated to providing accessible and affordable transportation services to Knox County seniors and persons with disabilities who require aid and assistance to travel safely.

Funding sources

This project is funded under an agreement with the Federal Transit Administration and the Tennessee Department of Transportation and is administered by the Knoxville Regional Transportation Planning Organization. Technical assistance is provided by the National Center on Senior Transportation. This project is also made possible by local partners including Covenant Health, AAA of East Tennessee, Patricia Neal Rehabilitation Center, Pilot Travel Centers, and community contributions.

Contact Us

Phone: (865) 673-5001
Email: vat@cactrans.org

Mailing Address:
P.O. Box 51650
Knoxville, TN 37950-1650

Street Address:
2247 Western Avenue