Counseling Services
The following agencies provide counseling free, on a sliding scale, or bill Medicare, TennCare, or private insurance. Cost varies. For a list of other resources, call the Mental Health Association of East TN, Inc., at 584-9125. For information about TennCare coverage of mental health services, see Medical Insurance & Financing.
Counseling, Medication, Hospital Admissions
McNabb Center: 637-9711
205 W. Springdale Avenue, 37917
Individual counseling and treatment for mental health and substance abuse. Patients can be referred by self, family, or professionals. TennCare, Medicare, and commercial insurance. Uninsured individuals may be eligible through the Safety Net program.
Peninsula Outpatient Centers: 970-9800
Member of Covenant Health
1451 Dowell Springs Boulevard, Suite 101, 37909
Counseling, psychiatric medication management, case management, and support groups. Insurance, private pay.
Veterans’ Affairs Knoxville Outpatient Clinic: 545-4592
8033 Ray Mears Boulevard, 37919
Medical and mental health services for veterans. Veterans’ Crisis Helpline is available 24 hours/day at 1-800-273-8255 option 1.
Outpatient Counseling
McNabb Center: 637-9711
205 W. Springdale Avenue, 37917
Individual counseling and treatment for mental health and substance abuse. Patients can be referred by self, family, or professionals. TennCare, Medicare, and commercial insurance. Uninsured individuals may be eligible through the Safety Net Program.
Peninsula Outpatient Centers: 970-9800
Member of Covenant Health
1451 Dowell Springs Boulevard, Suite 101, 37909
Counseling, psychiatric medication management, case management, support groups, and recovery programs. Insurance, private pay.
Positively Living & Choice Health Network: 525-1540
1925 Ailor Avenue, 37921
Counseling and emergency aid for people living with HIV/AIDS.
Sexual Assault Center of East TN
24/7 Crisis Hotline: 522-7273
Office: 558-9040
A service of McNabb Center 2455 Sutherland Ave., Bldg. B, 37919
Mon.-Fri. 8:30 am-5 pm
Comprehensive, compassionate sexual assault crisis center; 24/7 crisis line, forensic nursing services, advocacy, outreach and education, individual and group therapy, and support group for survivors of sexual assault and their loved ones. Services are free and confidential.
UT Psychological Clinic: 974-2161
600 Henley Street, Suite 208, 37996
Therapy and evaluation by appointment only. Sliding scale fee for therapy only. Private pay. psychclinic.utk.edu
Vet Center: 633-0000
1645 Downtown West Blvd., #28, 37919
Individual and group counseling and psychotherapy for eligible veterans (and their families–if problem is related to veteran’s military service). All combat vets are eligible.
In-Home Counseling
Nursing homes and some independent living facilities and assisted living facilities can help residents arrange counseling services. Costs paid by resident; Medicare, TennCare, or private insurance may pay some costs.
Telehealth is the use of electronic information and telecommunication technologies (such as computers or mobile devices) to provide care when you and the provider are not in the same place at the same time. Check with your insurance provider to see if Telehealth counseling appointments are covered by your insurance.