Information & Referral

Aging Services in Knox County

Senior Citizens Information & Referral Service (CAC): 546-6262

Office on Aging
611 Winona Street, 37917
Provides in-depth information and referral services to direct seniors to programs and resources based on specialized knowledge of aging services and seniors’ needs. Free assistance available by phone or appointment.

Knoxville-Knox County Office on Aging (CAC): 524-2786

2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Provides information for seniors, their family members, and service providers. Offers a variety of programs to improve quality of life for older people, including services to remain independent in their homes for as long as possible. Call to request a brochure of Office on Aging programs.  |  Website »

  • Elder News & Views is the Office on Aging’s newsletter. Call to receive by mail or e-mail. Free.
  • Senior Service Directory is a guide to resources for senior citizens in Knoxville and Knox County. Free.
  • Speakers Bureau provides speakers on topics related to aging. Free.
  • Weekly Update is a column of interest to seniors that appears in the Sunday Knoxville News Sentinel.

General Information & Referral

2-1-1, East TN Information & Referral

Touch-tone phone: 211
Rotary phone: 1-866-588-4211
Information and referral service links callers to resources. Some companies block three-digit calls from business phones. If you are unable to use 211, try alternate number. See sponsor message, on back page.

Knoxville-Knox County Community Action Committee (CAC): 546-3500

2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)
Provides services for low- and moderate-income people (including seniors).  |  Website »

CAC Neighborhood Centers

Information and assistance for a broad range of services and benefits, including federal energy assistance. Home visit can be arranged if necessary.  |  Website »

East (East of Broadway): 546-5125
4200 Asheville Highway, 37914

North (Halls/North Knox County): 925-0880
7028 Maynardville Highway, 37918

South (South of the river): 577-7591
522 Maryville Pike, 37920

West (West of Broadway): 524-3345
L. T. Ross Bldg., 2247 Western Avenue, 37921 (street)
P.O. Box 51650, 37950-1650 (mailing)

Aging Services in Other East Tennessee Counties

East Tennessee Area Agency on Aging & Disability: 691-2551

East TN Human Resource Agency
9111 Cross Park Drive, Suite D-100, 37923  |  Website »

County Offices on Aging

Anderson County: 457-3259

125 Leinart Street, Suite 5, Clinton, 37716

Blount County: 983-8411

3509 Tuckaleechee Pike, Maryville, 37803  |  Website »

Campbell County: 1-423-562-2948

2301 Jacksboro Pike, Suite 4 B, LaFollette, 37766 (street)
P.O. Box 1394, La Follette, 37766 (mailing)

Claiborne County: 1-423-973-3673

180 Jaycee Lane, Tazewell, 37879 (street)
P.O. Box 326, Tazewell, 37879 (mailing)  |  Website »

Cocke County: 1-423-623-7296

386 E. Main Street, Newport, 37821 (mailing)

Grainger County: 221-9925

1480 Highland Springs Road, Blaine, 37709

Hamblen County: 1-423-581-5166

Senior Citizens’ Center, 841 Lincoln Avenue, Morristown, 37813  |  Website »

Jefferson County: 397-3197

931 Industrial Park, Lower Level, Dandridge, 37725  |  Website »

Loudon County: 458-5445

901 Main Street, Loudon, 37774  |  Website »

Monroe County: 1-423-442-2022

Cora Veal Senior Center, 144 College Street North, Madisonville, 37354. Called Monroe County Senior Citizens & Friends, Inc.  |  Website »

Morgan County: 1-423-346-6651

1111 Knoxville Highway, Wartburg, 37887

Roane County: 354-0450

2415 N. Gateway Avenue, Suite B, Rockwood, 37854 (street)
P.O. Box 790, Kingston, 37763 (mailing)

Scott County: 1-423-569-3212

102 S. Main Street, Oneida 37841  |  Website »

Sevier County: 453-8080

1220 W. Main Street, Sevierville, 37862 (street)  |  Website »

Union County: 992-3292

298 Main Street, Maynardville, 37807 (street)

Aging Services in Other Parts of Tennessee

Tennessee Commission on Aging & Disability: 1-615-741-2056

502 Deaderick Street, 9th floor, Nashville, 37243  |  Website »

Area Area Agencies on Aging & Disability

Aging Commission of the Mid-South: 1-901-222-4100

2670 Union Avenue Extended, Suite 1000, Memphis, 38112-4416  |  Website »

First TN: 1-423-928-0224

3211 N. Roan Street, Johnson City, 37601  |  Website »

Greater Nashville: 1-615-862-8828

501 Union Street, Sixth Floor, Nashville, 37219-1705  |  Website »

Northwest TN: 1-731-587-4213

124 Weldon Drive, Martin, 38237 (street)
P.O. Box 963, Martin, 38237 (mailing)  |  Website »

South Central TN: 1-931-381-2040

101 Sam Watkins Road, Mount Pleasant, 38474-4024 (street)
P.O. Box 1346, Columbia, 38402-1346 (mailing)  |  Website »

Southeast TN: 1-423-266-5781

1000 Riverfront Parkway, Chattanooga, 37402
P.O. Box 4757, Chattanooga, 37405-0757  |  Website »

Southwest TN: 1-731-668-7112

102 E. College Street, Jackson, TN 38301  |  Website »

Upper Cumberland: 1-931-432-4111

1225 South Willow Avenue, Cookeville, 38506  |  Website »

Aging Services in Other Parts of the U.S.

Eldercare Locator: 1-800-677-1116

Provides telephone numbers of appropriate state or local agencies. Mon.- Fri., 9 a.m. - 8 p.m. Know the name and address (city, county, state, and ZIP code) of the older person you are assisting. Provides two or three phone numbers for local, county or state agencies in the older person’s area.  |  Website »

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2247 Western Avenue
P.O. Box 51650
Knoxville, TN 37950
The Office on Aging is a service of the Knoxville-Knox County Action Committee